| Presentation Proposal - NACADA Annual Conference |
| Presentation Info and Handouts |
|
|
Code=242
|
|
Conference Year:
|
2026
|
|
Session #:
|
(NO)
|
|
Title:
|
Applying Crisis Negotiation Tactics to Enhance Academic Advising in Higher Education |
|
Lead Presenter:
|
Chris Reyes |
|
Date:
|
December 31, 1969 Time: 6:00 pm - 6:00 pm |
|
Room:
|
|
|
Abstract:
|
This presentation explores the integration of crisis negotiation tactics, specifically active listening and de-escalation, within the framework of appreciative academic advising. By focusing on the Disarm and Discover phases, we demonstrate how these techniques can foster a supportive and productive advising environment. Active listening helps advisors build trust and understand students' perspectives, while de-escalation techniques manage and reduce tensions. These strategies not only enhance communication but also empower students to engage more openly in the advising process. The session will provide practical examples and insights into applying these methods to create a positive and effective advising experience. |
|
|
Handouts
|
|
Note: Handouts (if offered for this session) are accessible via the conference app. |
|
|
|
|
|
|
|
|
|
|
|