| Presentation Proposal - NACADA Annual Conference |
| Presentation Info and Handouts |
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Code=417
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Conference Year:
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2026
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Session #:
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(LEC)
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Title:
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Disconnected Decisions: How Communication Breakdowns Undermine Advising Effectiveness |
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Lead Presenter:
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Raneceia Casteel |
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Date:
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December 31, 1969 Time: 6:00 pm - 6:00 pm |
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Room:
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Abstract:
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Academic advising is consistently identified as central to student success, yet the strategic decisions shaping advising structures are often made at organizational levels structurally distant from frontline practice. This session examines how communication breakdowns between executive leadership and advising units create policy misalignment, operational inefficiencies, and unintended barriers for students. Grounded in organizational communication and systems theory, the presentation reframes advising challenges as governance design issues rather than personnel shortcomings. Participants will analyze patterns of information asymmetry, explore the institutional risks of excluding advising expertise from planning cycles, and identify practical mechanisms for strengthening vertical and cross-divisional feedback loops. By centering advising as a strategic knowledge source within institutional ecosystems, this session advances a framework for alignment that enhances advisor effectiveness, institutional coherence, and student outcomes across diverse higher education contexts. |
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Handouts
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Note: Handouts (if offered for this session) are accessible via the conference app. |
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