| Presentation Proposal - NACADA Annual Conference |
| Presentation Info and Handouts |
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Code=442
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Conference Year:
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2026
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Session #:
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(LEC)
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Title:
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Coaching Advisors in the Middle: Where Compassion Meets Accountability |
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Lead Presenter:
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Jacqueline Diaz |
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Date:
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December 31, 1969 Time: 6:00 pm - 6:00 pm |
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Room:
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Abstract:
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Advising administrators operate between competing demands: supporting advisors through emotionally complex student interactions while upholding institutional standards. Navigating this 'middle' space requires more than conflict management; it requires a developmental coaching approach. This session reframes advisor supervision as a growth-focused practice rather than just performance management. Participants will explore a practical four-part coaching framework for guiding advisors through policy tensions, student escalations, and performance conversations. The session will provide clear language tools and a structured supervisory approach that strengthens advisor development, accountability, and psychological safety in high-pressure advising environments. |
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Handouts
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Note: Handouts (if offered for this session) are accessible via the conference app. |
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