Presentation Proposal - NACADA Annual Conference |
Presentation Info and Handouts |
 
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Code=155
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Conference Year:
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2024
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Session #:
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(PRE)
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Title:
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Communication Champions: Navigating Difficult Conversations & Escalations |
Lead Presenter:
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Stacie Aldrich |
Date:
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December 31, 1969 Time: 6:00 pm - 6:00 pm |
Room:
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Abstract:
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Communication Champions: Navigating Difficult Conversations & Escalations
In the dynamic landscape of academic advising, the ability to navigate challenging conversations is a crucial skill that empowers advisors to be effective helpers. In this session, we will delve into proactive strategies for preventing escalations, understanding the motivations behind challenging behavior, and overcoming the tendency to avoid confrontations. Learn how to address the delicate task of handling trauma disclosure with sensitivity and identify signs when conversations veer towards the unmanageable. Join us in creating a narrative where advisors emerge not just as helpers but as adept communication champions, contributing to overall well-being and success. |
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Handouts
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Note: Handouts (if offered for this session) are accessible via the conference app. |
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