NACADA / Conference Presentation Proposal / Presentation Handouts
Presentation Proposal - NACADA Annual Conference
Presentation Info and Handouts
Conference Year: 2021
Session #: 208(LEC)
Title: The Heart of Communication: Using Validation to Strengthen Advising Relationships
Lead Presenter: Jill Paulson
Date: October 08, 2021    Time: 2:00 pm - 3:00 pm
Room: 206, DECC
Abstract: Have you ever spoken with someone and while they listened, you felt unheard and unsatisfied? As advisors, it is our responsibility to do more than just listen to our advisees in order to help them achieve academic success. Yet, many of us unintentionally omit a critical element of effective communication. In this session, you will learn about the importance of and how to use a four-step validation method. Development of this communication skill will allow you to help calm the fears of your advisees, boost their excitement in times of success, and make them more open to your valuable advice and guidance. In effect, you will learn how to build a stronger advising relationship for the benefit of both advisee and advisor.
(click to download)
C6-H01.pdf --- 208 - Heart of Communication Slides C6-H02.pdf --- 208 - Heart of Communication Handout C6-H03.pdf --- 208 - Heart of Communication Worksheet

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